IT Manager
Just now we have a request from one of our Swedish clients for an IT Manager.
As our client explained:
Background
Vi är ett nystartat företag som inledningsvis behöver en IT-manager tills det att vi rekryterat en person. Företaget verkar inom hälsa och sjukvårdssektorn och håller på att starta upp verksamhet i Sverige och England. Vi är få anställda och behöver en person som är självgående och kan jobba med den leverantör vi skrivit avtal med för leverans av system samt sätta upp drift och support.
Uppdraget startar så snart som möjligt och i första hand fram till årsskiftet. 100%. Kommer att kräva lite resande till England samt i Sverige.
Responsibilities
Core responsibilities are:
Operations and support:
- Define processes and detail requirements for operations center and end user support in Sweden and UK
- Perform acceptance testing of technical platform with operations and support
- Ensure that operations meet the agreed SLAs for the technical platform in terms of availability, response time, data security etc
- Ensure that the end user support meets agreed SLAs
- Make sure that the operational processes that are linked to IT operations & support are working, e.g. setting up new organisations/users after they have signed a contract with the company and providing ready-made computers for users (if it is decided that this will provided)
There is a supplier for operations & support that the CTO will work with.
System development:
- Managing the process of continuously collecting, prioritising and implementing user requirements
- Change management
- Ensuring that suppliers deliver on time and budget
General:
- Managing technical contracts and suppliers
- Attend customer meetings and discuss (on a high level) integration issues
- Manage integration projects with customer
Company IT:
- Ensure that IT-support (external) delivers according to contract
Skills & knowledge
Must have:
- Project management (strong)
- Knowledge of IT operations, support & maintenance (strong)
- Health care experience
- Good understanding of technical architecture and technical integration
- Experience of complex technical platforms based on several different products
- Structured, organised with high self esteem
Nice to have:
- Negotiation skills
- Experience within radiology
- Knowledge of HL7 standard
Duration: At least until the 2010-12-31.
Start: ASAP
Place: Stockholm